FAQs

HOW DO I PLACE MY ORDER?
Placing an order with Belitors Store is simple! Choose your favorite charm style on the product page, click the “Add To Cart” button, and follow the checkout steps to complete your order. We’ll prepare your handmade charm and let you know when it’s on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from Belitors Store typically ship within 5 to 10 business days. For international orders, please allow an additional 1 to 2 weeks for transit.

MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. In rare cases, shipping carriers may experience delays or misplace orders. If your tracking number isn’t working after a few days, please contact the shipping carrier or reach out to us for assistance.

I NEED HELP WITH A LATE ORDER.
If your order hasn’t arrived within 10 business days (domestic) or 20 business days (international), feel free to contact us for timely support. We’re here to ensure your charm reaches you as soon as possible.

PAYMENT

• What types of payments do you accept?
  We accept Visa, Mastercard, and Paypal for your convenience.
• When will my card be charged?
  Your card will be charged immediately after your order is successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?
At Belitors Store, we take your privacy and security very seriously. We adhere to the highest industry standards to protect your personal information during checkout and payment.

Your credit card information is encrypted using secure socket layer (SSL) technology, which is the standard for secure transactions on the Internet. Your card details are used only for the transaction and are not stored afterward.