Order Cancellation
At Belitors Store, we understand that sometimes plans change, and you may need to cancel an order. Our cancellation policy is designed to offer flexibility while ensuring the timely processing of your order.
How to Cancel an Order
If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed and shipped.
Cancellation Requests
To request a cancellation, please reach out to our customer service team with the following details:
- Email: [email protected]
- Include your order number and the reason for cancellation in your request.
Cancellation Timeframe
If you request to cancel your order within 24 hours of placing it, we will cancel the order and issue a full refund.
Custom Orders
Please note that custom-made products are non-cancellable once the production process has started. Be sure to review all custom order details carefully before finalizing your purchase.
Refunds for Canceled Orders
Refunds for canceled orders will be processed within 7-10 business days, and the funds will be returned to the original payment method used at checkout.
Contact Us
If you have any questions regarding our cancellation policy or need assistance, feel free to contact us:
- Email: [email protected]
- Address: 1023 Saratoga Way, El Dorado Hills, CA 95762, USA
Thank you for choosing Belitors Store. We appreciate your business and are here to help with any concerns.